Location: On site in Arlington, VA.

Position Summary:

This role deals with the endpoint security and user computing technology across the enterprise. The ideal candidate has experience designing, developing, implementing and maintaining a standard end user delivery model. They are responsible for providing high quality support in managing, planning, monitoring, and reporting on the service and remediations.

The Endpoint Speciliast is charged with managing and monitoring the enforcement of all applicable directives at a quality level acceptable to the customer. They also will devise, and review methods for monitoring, evaluating/reporting the performance.

The focus of this role is Microsoft Defender, McAfee suite, and Carbon Black to include implementation and administration. Knowledge of Windows platform, SCCM, MDT/OSD, PowerShell/VBScript, Intune, O365, M365, Citrix, and XenApp/Desktop.

Primary Responsibilities:

• Experience with infrastructure systems administration, and Operations and Maintenance (O&M) server health checks.
• Work in a large IT enterprise environment following SOP’s and Work Instructions to provide quality customer service.
• Provide solutions to complex issues; handle multiple tasks in a fast-paced environment.
• Work in a group setting and able to collaborate with remote personnel of various skill levels and provide security systems to support customers.
• Ensure the Change Management procedures are followed.
• Provide guidance and recommendation for user and machine group policies.
• Maintain distribution points across all sites including vendor sites when necessary.
• Work closely with Application teams to test new software being added to the builds.
• Troubleshoot application issues within the end user environment.
• Maintain currency in end user market trends and participate in industry workgroups as needed.
• Strong ability to identify issues in the environment and can efficiently communicate the issues with colleagues and upper management.
• Process oriented and can document work processes and workflows.

Qualifications:

• At least five (5) years of experience in IT support.
• At least two (2) years of experience performing day-to-day activities required to administer and deploy McAfee software (Agent, ENS, ATP, DLP, TIE, etc.) to all enterprise workstations and servers.
• Experience managing workstation and server anti-virus software, DAT files, content updates as it relates to security compliance.
• Experience operating and maintaining enterprise level information security tools.
• Experience in Systems Administration, including server & workstation troubleshooting.
• Experience with other EDR/antivirus or FIM products (Crowdstrike, Cylance, Carbon Black, SCEP, SEPM, Tanium, etc).
• Experience using ticketing systems, such as ServiceNow.
• Knowledge of firewalls and IDS/IPS and network concepts/protocols.
• Basic familiarity with Linux distribution types and command line.
• Microsoft Windows Desktop and Server OS knowledge (Win10, Server 2012 or higher).
• Knowledge of remote desktop tools such as Bomgar Software.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 4 years

Schedule:

• 8 hour shift

Experience:

• IT Security: 5 years (Required)

Ability to Commute:

• Arlington, VA (Required)

Work Location: In person